Returns & Exchanges
At Banyan Botanicals, we want you to be completely satisfied with your sustainable fashion choices. If your new attire isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the unwashed and unworn items with original tags attached into the original shipping mailer or a secure box.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing